PRIVACY POLICY

PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy describes how Studio In Grey ("Studio In Grey," "we," "our," or "us") collects, uses, discloses, and protects your information when you access our website, purchase physical or digital products, commission artwork, attend workshops, or otherwise engage with our visual arts studio.

This Policy is drafted to comply with applicable global data protection laws, including the EU General Data Protection Regulation (GDPR), where relevant.

By using our services, you acknowledge and agree to the practices outlined in this Privacy Policy.

This Privacy Policy describes how Studio In Grey ("Studio In Grey," "we," "our," or "us") collects, uses, discloses, and protects your information when you access our website, purchase physical or digital products, commission artwork, attend workshops, or otherwise engage with our visual arts studio.

This Policy is drafted to comply with applicable global data protection laws, including the EU General Data Protection Regulation (GDPR), where relevant.

By using our services, you acknowledge and agree to the practices outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information necessary to provide our artistic services, conduct business operations, and comply with legal requirements.

1.1 Personal Data Provided by You

You may provide personal data when you:

  • Purchase artwork or digital products

  • Commission custom artwork or services

  • Create an account on our website

  • Subscribe to newsletters or marketing communications

  • Contact us for inquiries or support

Personal data may include:

  • Name, email address, phone number

  • Billing and shipping information

  • Project briefs, artistic references, or creative preferences

  • Login details (if account creation is enabled)

1.2 Automatically Collected Data

When you interact with our website, we automatically collect:

  • IP address

  • Browser type, device type, operating system

  • Pages viewed, time spent, navigation paths

  • Cookies, pixels, analytics data (see Section 8)

1.3 Digital Product–Specific Data

For digital purchases (e.g., downloads, digital artwork, educational materials):

  • Download logs

  • License usage data

  • Access timestamps

1.4 Sensitive Personal Data

Studio In Grey does not intentionally collect or process sensitive categories of personal data unless explicitly required and consented to.

We collect information necessary to provide our artistic services, conduct business operations, and comply with legal requirements.

1.1 Personal Data Provided by You

You may provide personal data when you:

  • Purchase artwork or digital products

  • Commission custom artwork or services

  • Create an account on our website

  • Subscribe to newsletters or marketing communications

  • Contact us for inquiries or support

Personal data may include:

  • Name, email address, phone number

  • Billing and shipping information

  • Project briefs, artistic references, or creative preferences

  • Login details (if account creation is enabled)

1.2 Automatically Collected Data

When you interact with our website, we automatically collect:

  • IP address

  • Browser type, device type, operating system

  • Pages viewed, time spent, navigation paths

  • Cookies, pixels, analytics data (see Section 8)

1.3 Digital Product–Specific Data

For digital purchases (e.g., downloads, digital artwork, educational materials):

  • Download logs

  • License usage data

  • Access timestamps

1.4 Sensitive Personal Data

Studio In Grey does not intentionally collect or process sensitive categories of personal data unless explicitly required and consented to.

2. LEGAL BASIS FOR PROCESSING (GDPR)

If you reside in the European Economic Area (EEA), Studio In Grey processes your personal data under one or more of the following legal bases:Contract Performance — to fulfill orders, commissions, and service agreementsConsent — for marketing, optional communications, or cookies requiring consentLegitimate Interests — to improve operations, prevent fraud, protect our rightsLegal Obligations — accounting, taxation, compliance, and record‑keepingYou may withdraw consent at any time (see Section 7).

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process transactions for both physical and digital products

  • Create and deliver commissioned artwork

  • Provide customer support and respond to inquiries

  • Operate, maintain, and improve our website and studio services

  • Send updates about exhibitions, releases, workshops, or digital offerings (with consent)

  • Enforce our Terms of Service and intellectual property rights

  • Comply with applicable laws and regulations

We use your information to:

  • Process transactions for both physical and digital products

  • Create and deliver commissioned artwork

  • Provide customer support and respond to inquiries

  • Operate, maintain, and improve our website and studio services

  • Send updates about exhibitions, releases, workshops, or digital offerings (with consent)

  • Enforce our Terms of Service and intellectual property rights

  • Comply with applicable laws and regulations

We use your information to:

  • Process transactions for both physical and digital products

  • Create and deliver commissioned artwork

  • Provide customer support and respond to inquiries

  • Operate, maintain, and improve our website and studio services

  • Send updates about exhibitions, releases, workshops, or digital offerings (with consent)

  • Enforce our Terms of Service and intellectual property rights

  • Comply with applicable laws and regulations

4. DATA SHARING & DISCLOSURE

We do not sell your personal data.

We may share your information with:

  • Service Providers — payment processors, hosting services, analytics tools, digital delivery platforms

  • Legal Authorities — if required by law, court order, or regulatory obligations

  • Business Transfers — in the event of a merger, restructuring, or asset sale

All third‑party providers are obligated to protect your data under appropriate contractual protections.

5. PAYMENT PROCESSING

We use secure third‑party payment gateways to process all financial transactions. These providers:

  • Do not share your full payment information with us

  • Follow PCI-DSS standards

We recommend reviewing the privacy policies of the payment platform used at checkout.

6. YOUR RIGHTS (INCLUDING GDPR RIGHTS)

Depending on your jurisdiction, you may have the following rights:

Depending on your jurisdiction, you may have the following rights:

  • Right of Access — Request a copy of your personal data

  • Right to Rectification — Correct inaccurate or incomplete information

  • Right to Erasure — Request deletion of your personal data

  • Right to Restrict Processing

  • Right to Object — including objections to marketing

  • Right to Data Portability — receive your data in a structured format

  • Right to Withdraw Consent at any time

To exercise these rights, contact us at: hello@studioingrey.com

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies, analytics tools, and similar technologies to:

  • Enhance user experience

  • Track digital product downloads

  • Analyze site performance and engagement

  • Provide relevant marketing (where legally permitted)

Users in GDPR‑regulated regions will be provided cookie consent options.

8. DIGITAL PRODUCT LICENSE DATA

For digital artworks, educational materials, and downloadable files, we may log:

  • Download attempts

  • License validation

  • Anti‑piracy protections (non‑invasive)

These measures exist to prevent unauthorized redistribution and protect the intellectual property of Studio In Grey.

9. SECURITY

Studio In Grey employs commercially reasonable and industry‑standard safeguards to protect your information. Despite this, no digital system is fully immune to threats, and we cannot guarantee absolute security.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and stored in countries outside your residence, including locations without equivalent data protection laws. When required, we apply safeguards such as:

  • GDPR‑compliant contractual clauses

  • Secure data transfer protocols

11. CHILDREN’S PRIVACY

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

12. RETENTION OF DATA

We retain personal data only as long as necessary to:

  • Fulfill services or transactions

  • Meet legal, financial, and operational requirements

  • Resolve disputes

  • Maintain business records per governing regulations

13. CHANGES TO THIS POLICY

Studio In Grey may update this Privacy Policy periodically. Updates will be posted with a revised Effective Date. Continued use of our services constitutes acceptance of the updated terms.

14. CONTACT INFORMATION

For data requests, questions, or concerns, you may contact us at:
Email: hello@studioingrey.com